Customer: Hello, I’d like to return this microwave please.
Shop Assistant: And why do you want to return it?
Customer: It doesn’t work. I turn it on and nothing happens.
Shop Assistant: I see, do you have a receipt?
Customer: I threw it away, I didn’t think I needed it.
Shop Assistant: To get your money back I need to see your receipt, if you don’t have one I can give you store credit.
Customer: That’s fine. I don’t want my money back; I just want a microwave that works!
Shop Assistant: Would you like the same brand or a different one?
Customer: Maybe I should try a different brand, my confidence in this one is shot after this experience.
Shop Assistant: Okay, here is another one that I can recommend.
Customer: That one looks very nice, is it more expensive?
Shop Assistant: A little bit, but the quality is much better.
Customer: I suppose you get what you pay for. It’s a little more, but I still think it’s a good value.
Shop Assistant: I can ring you up here if you’d like.
Customer: There’s a few more things I want to buy today, I’ll just buy it at the counter with my other things.
Shop Assistant: Okay, is there any other way I may be of service?
Customer: You’ve been very helpful already, thank you.
Japanese and English translations